For the past three decades, Fred Creutzer has served as a financial advisor and motivational speaker.   A recognized authority on the financial and wealth advisory, leadership, community support, and motivational inspiration, he has been honored consistently for his top performance in sales in the financial industry.  Fred is a regular contributor on WBAL-TV and can be viewed regularly...
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Course Description: Persuasion is the single most important business and personal skill. Without the skill of persuasion, leaders would be unable to lead, sales people would be unable to sell.  Persuasion is the key to success in every facet of life. Most people do not understand the key elements of persuasion and fewer still apply the process well. Studies...
Course Description: One of the reasons why change fails is due to unconscious beliefs that define the culture. I’m going to show you how to uncover these limiting beliefs by sharing a communication methodology that provides the conditions necessary to design a conscious culture.  Attendees will have an opportunity to experience and practice dialogue.  Learning the principles and practices will...
Engaging Staff Leading Maryland Article
Course Description:  Improving Customer Service: A Strategic Advantage is targeted to anyone who wants to take their customer service skills to the next level. Designed to help participants understand the strategic business advantage of customer service.  This course provides a framework for achieving the organization’s customer service vision. Outline:                                   Part 1 Assessing your customer service orientation exercise Developing a personal...
Leading Maryland Article Leadership Styles
Course Description:  Supervisors  and managers play key roles in any organization. They are responsible for creating a link between upper management and front-line employees, and have a dramatic impact on employee performance and behavior. In this program your supervisors and lower level managers will gain an understanding of their role in the organization, acquire knowledge of the legal issues and liabilities...
Course Description:  To stay competitive, high performance organizations realize they must effectively manage the interpersonal conflict that occurs among their employees. High Performance organizations are dedicated to developing employee skills needed to meet the challenges of the ever changing marketplace. Managers need to have the essential knowledge about causes of conflict, types of difficult people, and strategies for preventing...
Course Description:  Effective communication is an essential skill in today’s fast-paced business world.  Effective communicators understand that communication is a complex process that can often be challenging. Creating an organization in which communication is truly valued is more than just a good idea; it is good business.  Organizations that choose to foster good communication skills will aid their employees in...
Course Description:  Supervisors play a key role in any organization. They are responsible for creating a link between upper management and front-line employees, and have a dramatic impact on employee performance and behavior. In this full day program your supervisors will gain an understanding of their role in the organization, acquire knowledge of the legal issues and liabilities facing supervisors, and...
 Course Description:  Not one thing works for all people.  Engagement and motivation are no different. What motivates and inspires one will demotivate another.  Therefore, it is crucial that, leaders and managers take the time to learn their team’s personal preferences in order to appeal to their highest motivations; creating a productive and happy workforce. Engagement is critical to a properly functioning...
Course Description:  Our workforce is made up of 4 Generations in the workforce. Very few Seniors (or Veterans) remain, however the Boomers are next to retire, vacating more jobs than the nation has persons to fill with a gap of over 30 million and growing each year as new jobs are created. Along come the Millennials at nearly 80...